LAC21 Diversity Training

For Immediate Release:
March 8, 2021

Diversity & Inclusion In-service Included as Part of NHPCO’s 2021 Leadership and Advocacy Conference

Let’s Talk About Equity: A Diversity, Equity, and Inclusion Microlearning Module

(Alexandria, Va) – A study by McKinsey showed organizations that train on ethnic diversity show a 35 percent better than national average financial return. Diversity training is an important step in achieving that goal. Training helps employees become more aware of unconscious bias and other barriers to diversity and inclusion, and motivates positive behaviors and attitudes – essential for creating and maintaining a respectful, inclusive workplace.

That is why NHPCO has created an important training that will help make facilitating this important conversation much easier for leaders, managers, and teams.  All those who register for NHPCO’s 2021 Leadership and Advocacy Conference will receive access to this special program and downloadable workbook, Let’s Talk About Equity: A Diversity, Equity, and Inclusion Microlearning Module.

NHPCO has partnered with Nonprofit HR to bring you this training that is designed to be used as a constructive in-service with your entire team but can also be completed individually to ensure all team members can participate.

The training is led by Emily Holthaus, Managing Director of Diversity, Equity and Inclusion at Nonprofit HR. Click here to preview an introduction by Emily Holthaus.

As part of our strategic priorities, NHPCO is committed to access and inclusion. The Diversity Advisory Council has released a number of resources that address this important topic.  This helpful resource created for LAC21 participants will add to the available resources on diversity, equity and inclusion.

The LAC21 will be hosted virtually, March 22 – 26, 2021.  Participants will have access to Let’s Talk About Equity: A Diversity, Equity, and Inclusion Microlearning Module beginning on March 22.  Those enrolled in LAC21 will have access to all on-demand conference content, including this special program through May 31, 2021.

Register for the 2021 Leadership and Advocacy Conference today.

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Contact:
Jon Radulovic
Communications
Ph: 571-412-3973

SIP Delay Announced

For Immediate Release:
March 5, 2021

CMS Announces Primary Care First Model’s Seriously Ill Population Component Will Not Begin on April 1, 2021

(Alexandria, Va) – The Centers for Medicare & Medicaid Services (CMS) announced today that the Primary Care First (PCF) Model’s Seriously Ill Population (SIP) component is “under review and will not begin on the previously announced April 1, 2021 launch date.”

According to CMS, both practice and payer applicants will be notified of any updates on a rolling basis, as information becomes available. Updates for the SIP component will also be posted to the CMS Innovation Center’s Primary Care First Model Options resources page.

As the National Hospice and Palliative Care Organization (NHPCO) anticipated this delay, work is currently underway with the CMS Innovation Center on the SIP model to ensure that beneficiaries facing serious illness will have access to high-quality, person-centered care.

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Contact:
Jon Radulovic
Communications
Ph: 571-412-3973

National Hospice Study

For Immediate Release:
March 2, 2021

NHPCO Announces Sponsorship of National Industry Research Study

Providers are Encouraged to Complete Input Survey

(Alexandria, Va) – The nation’s hospice community is changing at an unprecedented rate. Last year the field faced its biggest challenge—COVID-19. This combined with patient access and staffing shortages are forcing provider organizations to redefine themselves. To do this, national-level research is needed that will guide programmatic efforts and help define what it means to provide health care in the home.

For this reason, the National Hospice and Palliative Care Organization (NHPCO) is proud to be co-sponsoring a national study designed to help the hospice community both manage and provide quality outcome-driven care in the new reform environment.  Known as the 2021 National Healthcare at Home Best Practices and Future Insights Study, the research project will help identify best practices that agencies can implement to position themselves for future success. The results promise to be the largest and most comprehensive ever released on the delivery of home health and hospice in the United States.

Methodology for the study will include three phases. Phase I, which is now open, includes a web-based input survey allowing anyone in the field to suggest issues and questions they would like to see addressed in the study.

NHPCO encourages all agencies to complete the
online input survey
Deadline to complete the input survey is Friday, March 12, 2021.

Phase II will involve an in-depth online survey with input from nearly 1,000 agency leaders. The final phase will include distribution of free national data and reports as well as presentations at national and state conferences.

“This survey will provide national-level information to help researchers identify important issues and better understand what it means to provide quality care in the home setting,” said NHPCO President and CEO Edo Banach.

A unique feature of the study is the collaboration between national associations.  Co-sponsors joining NHPCO include National Association of Home Care and Hospice (NAHC), NAHC Forum of State Associations, LeadingAge, Home Care Association of America (HCAOA), and Council of State Home Care and Hospice Associations.  National best-practice research firm BerryDunn will design and facilitate the national effort with the assistance of Delta Health Technologies and HealthPivots as technology and data sponsors.

Provider organizations interested in participating in the national survey can provide their contact details as part of the input survey or contact hcresearch@berrydunn.com. More information about the survey can also be found on the BerryDunn study website.

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Survey Contact:  hcresearch@berrydunn.com

NHPCO Contact: jradulovic@nhpco.org

African-American Outreach Guide

For Immediate Release
February 24, 2021

New Hospice and Palliative Care Outreach Guide for Black and African-American Communities

NHPCO Diversity Advisory Council Resource Promotes Access to Quality Care Via Outreach & Inclusion

(Alexandria, Va) – Today, in recognition of Black History Month, the National Hospice and Palliative Care Organization (NHPCO) released a new resource, Black and African-American Outreach Guide. This outreach guide is an updated version of a previous NHPCO resource, with new content developed by NHPCO’s Diversity Advisory Council (DAC).

The guide was released in conjunction with a DAC social media takeover day, when the council used NHPCO’s social media platforms to share information about disparities that exist in hospice and palliative care and provide resources that can help improve access to care, including the updated outreach guide.

The topics covered in the outreach guide include disparities in Black/African-American health, outreach as a standard of practice,  and strategies for reaching out to Black/African-American communities.

“Hospice and palliative care providers have always been open to caring for anyone who is at the end of life, and that’s what I love about what we do,” said Marisette Hasan, President/CEO of The Carolinas Center and member of NHPCO’s Diversity Advisory Council, in an interview aired during the DAC social media takeover day.

“But as it relates to us working with the community, we have to customize what works for them,” Hasan continued. “So we have to create listening sessions, we have to engage in partnerships. And that guide really gives you a roadmap of what you can do to be successful.”

NHPCO President and CEO Edo Banach noted, “In NHPCO’s current facts & figures report, we show that 8.2 percent of Medicare beneficiaries receiving hospice care in 2018 were African American, a statistic that has been constant in recent years. We must re-commit ourselves to doing better to ensure equitable access to all diverse communities. We hope that resources like this outreach guide will help expand the reach of hospice and community-based palliative care.”

Download Black and African-American Outreach Guide (PDF).

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Contact:
Jon Radulovic
NHPCO Communications
Ph: 571-412-3973

COVID Statement of Remembrance

For Immediate Release:
February 21, 2021

NHPCO Message of Remembrance Upon 500,000 COVID-19 Deaths in the U.S.

Hospice and Palliative Care Programs are Lighthouses of Hope and Support for the Grieving

(Alexandria, Va) – Today, it is with a heavy heart that we at the National Hospice and Palliative Care Organization (NHPCO) acknowledged that there have now been in the United States alone, 500,000 COVID-19 related deaths. For each COVID-19 related death, there are an average of nine people grieving. Thus, today, we remember those who have died from this isolating disease and hold space for the 4,500,000 friends and family who are grieving.

The magnitude of the impact is staggering. When we hear those numbers spoken aloud and consider their meaning in our own lives and within our community, we recognize in particular that there have been many people in communities disproportionately affected by COVID-19, including children, low-income families and persons from racial and ethnic minority groups. Our country is grieving as a part of this.

We invite you to spend a moment of silent reflection. In the silence, know that we come alongside one another and bring to the forefront of our hearts and minds those who have died. We, as the hospice and palliative care provider community, remember them and come alongside one another in spirit to support those who are grieving. We see and are here for you.

Our hospice and palliative care programs are lighthouses of hope and support for those who are grieving. For decades, it has been our privilege to come alongside those who are grieving to help them to navigate that journey. Whether their loss was from someone who died on a hospice service or not, hospices offer information, grief counseling, and grief support groups to anyone who is interested.

From the National Hospice and Palliative Care Organization, we wish to say thank you to health care workers, as well as hospice and palliative care programs for their tireless efforts and caring for COVID-19 patients and their families, as well as their care of the dying and bereaved.

For more information, or to find a helpful connection about grief resources, contact a local hospice in your area, or visit www.nhpco.org. In the wake of this great loss, we remember our family and friends who have died. We see you and are with you in grief, and we are here for one another.

“500,000 people have died of COVID-19– now our nation’s leading cause of death. NHPCO and its interdisciplinary team of members grieve alongside our nation and world, and recommit ourselves to our Vision – ‘A world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer.’’
– NHPCO President and CEO Edo Banach.

Watch the video of NHPCO’s Statement of Remembrance on YouTube.

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Contact:
Jon Radulovic
NHPCO Communications
W: 571-412-397
C: 703-340-6201

Note: More information on grief and loss is available via NHPCO’s CaringInfo website.

CMS Nominee

For Immediate Release:
February 19, 2021

President Biden Nominates Chiquita Brooks-LaSure for CMS Administrator and Appoints Liz Fowler as Director of CMMI

NHPCO Congratulates Chiquita Brooks-LaSure and Liz Fowler and Looks Forward to Continued Collaboration with CMS to Advance Person-Centered Care

(Alexandria, Va) – The National Hospice and Palliative Care Organization (NHPCO) congratulates Chiquita Brooks-LaSure on her nomination as the next Administrator for the Centers for Medicare and Medicaid Services (CMS) and Liz Fowler on her appointment as the Center for Medicare and Medicaid Innovation (CMMI) Director.

Brooks-LaSure is a longtime health policy expert that currently serves as a managing director at Manatt, Phelps, and Phillips, LLP. Brooks-LaSure has previous experience as a top official at CMS leading all policy work for the office responsible for implementing coverage provisions and enforcing health insurance reforms under the Affordable Care Act (ACA) during the Obama Administration. Brooks-LaSure also led work on health reform as professional staff for the House Ways and Means Committee on Capitol Hill.

Fowler currently serves as the Executive Vice President for Programs at the Commonwealth Fund, a nonprofit foundation focused on health care, after leaving Johnson and Johnson in 2019. During the drafting of the ACA, Fowler was the chief health counsel for the Senate Finance Committee and upon passage, she worked on implementation at the Department of Health and Human Services and was a special assistant to President Barack Obama on health care and economic policy at the National Economic Council.

“We are thrilled that Chiquita Brooks-LaSure and Liz Fowler will serve as leaders of CMS. They understand the inner workings of government and have a deep appreciation for health advocacy,” said NHPCO President and CEO Edo Banach. “We look forward to working closely with Ms. Brooks-LaSure and Ms. Fowler to ensure care for our most vulnerable populations as we battle COVID-19 and support the mission of the hospice and palliative care provider community to advance person-centered care.”

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Contact:
Jon Radulovic
NHPCO Communications
Ph: 571-412-3973

Saluting Dr. Diane Meier

For Immediate Release:
February 9, 2021

A Message from Edo Banach:
NHPCO Salutes Diane Meier for Her Contributions to the Field

On behalf of the National Hospice and Palliative Care Organization, I want to recognize Diane Meier, MD, FACP, for her many meaningful contributions to the field of palliative care.

Twenty-two years ago, Dr. Meier recognized the essential need of increasing society’s understandings and access to high-quality palliative care and founded the Center to Advance Palliative Care. The contributions of CAPC have served as an important catalyst for greater access, and Dr. Meier’s professional and personal commitment to advancing palliative care is to be celebrated as she marks this transition in her career assuming a new role as Director Emerita and Strategic Medical Advisor in April.

We thank Dr. Meier for her commitment to advancing the field and her service as Past-President of the National Coalition for Hospice and Palliative Care, as well as her support for the National Consensus Project for Quality Palliative Care on the development and publication of the Clinical Practice Guidelines for Quality Palliative Care, now in its 4th edition.

Congratulations to Brynn Bowman, MPA, who will succeed Dr. Meier as the organization’s new Executive Director. I look forward to ongoing collaboration with CAPC and our other partners as we work together to care for everyone in need of palliative and hospice care during this public health emergency and beyond.

Edo Banach, JD
President and CEO
National Hospice and Palliative Care Organization
Alexandria, Virginia

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NHPCO Launches Quality Connections

For Immediate Release:
January 28, 2021

NHPCO Launches Innovative Quality Connections Program
for Hospice and Palliative Care Providers

A new, national program designed to support the delivery of high-quality care 

(Alexandria, Va) – The National Hospice and Palliative Care Organization (NHPCO) is proud to launch Quality Connections (QC), a new program designed to enhance the knowledge base, skills, and competency of hospice and palliative care professionals and providers. Through education, tools, resources, and opportunities for engagement and interaction, QC participants will achieve and sustain continuous quality improvement.

QC is a benefit of NHPCO provider membership. For organizations that already have an established quality improvement program, Quality Connections can build on and streamline what they already have in place. If a provider needs to enrich their quality improvement efforts, Quality Connections will provide the guidance and resources they need.

“NHPCO’s Quality Connections provides a framework for providers’ quality assessment and performance improvement activities, to ensure high quality care to the people who need us,” said Lori Bishop, NHPCO Vice President of Palliative and Advanced Care. “NHPCO is committed to helping our members provide the best care possible to patients and their loved ones. Continuous quality improvement is key.”

QC is structured around four fundamental pillars which are represented by four QC rings:

      • Education
      • Application
      • Measurement
      • Innovation

Each pillar has specific activities incorporating practical resources to progressively track and improve both clinical and organizational quality. Activities such as quarterly data reporting and benchmarking, NHPCO’s E-Online courses, peer case studies, and engagement will be part of an organization’s quality journey. Additionally, within each of the four pillars of the Quality Connections program, members will find activities that are focused on promoting diversity, access and inclusion within your organization and with the communities you serve.

“A provider active in NHPCO’s Quality Connections will gain an edge with partners and payers by demonstrating their commitment to high quality care and receiving national recognition from NHPCO,” said NHPCO President and CEO Edo Banach. “And by sharing best practices with each other and promoting equity in access to care, participating organizations will lift up the entire field, making health care better for patients and families across the country.”

Download the Quality Connections FAQ for answers to some basic questions about the program.

NHPCO provider members can enroll in QC on the NHPCO website. Follow the steps in the Quality Connections User Guide to enroll in the program and to start your quality improvement journey.

“We’ve made the right thing to do, the easy thing to do,” added Banach.

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Contact:
Jon Radulovic
NHPCO Communications
Direct: 517-412-3973

2021 LAC

For Immediate Release:
January 25, 2021

NHPCO Announces Education Tracks for 2021 Leadership and Advocacy Conference

The NHPCO 2021 Leadership and Advocacy Conference is being held virtually, March 22 – 26, 2021, with educational sessions available on-demand.

(Alexandria, Va) – The National Hospice and Palliative Care Organization is announcing the professional education tracks for the 2021 Leadership and Advocacy Conference being held virtually, March 22 – 26, 2021.

“Designed for CEOs and their leadership teams, this re-imagined conference will explore leading through a pandemic, the implications of the 2020 elections, innovative staff resources and much more,” said NHPCO President and CEO Edo Banach.

The NHPCO Leadership and Advocacy Conference is the premier conference for hospice and palliative care leaders, and safely brings our community together to learn, collaborate.

Introducing the 2021 LAC Tracks

      • Clinical and Operations Management – Learn effective organizational systems processes and management approaches (clinical and operational).
      • Emerging Issues – Addressing the COVID-19 pandemic and other regulatory and environment factors have impacted the management and delivery of care.
      • Engagement and Marketing – Hear innovative approaches to increase access to care and advance the development of hospice and palliative care.
      • Finance – Examine financial management challenges and implement effective solutions.
      • Fund Development – Highlight successful fund development approaches and strategies.
      • Leadership – Distinguish leadership and management skills to lead hospice and palliative care programs.
      • Palliative Care – Discover ways emerging and established community-based programs are succeeding.
      • Regulatory and Quality – Learn quality requirements, assessment and improvement practices, employ strategies to respond to changes in compliance.
      • Staff Development – Formulate practices to promote staff development and excellence in performance.

Take a look at all the sessions that will be available on-demand once the conference starts.

Keynote Speakers

NHPCO is also proud of the keynote speaker line-up for the 2021 Leadership and Advocacy Conference.  The opening keynote will be Don Berwick, Former Administrator, Centers for Medicare and Medicaid Services, and the founding CEO of the Institute for Healthcare Improvement. Other keynotes include Godfrey Nazareth of X-Biomedical, Inc., and Phil Gwoke of BridgeWorks.

LAC2021 offered virtually, will unite leaders in the field and explore solutions to the challenges the field faces. Early bird pricing ends on February 22, 2021.

Register today!

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Contact:
Jon Radulovic
Communications
Ph: 571-412-3973

Call for COVID Bereavement Strategy

For Immediate Release:
January 21, 2021

The Need to Grieve: How Grief and Bereavement Care in the U.S. Needs to be Retooled

NHPCO and SWHPN Applaud the COVID Memorial Ceremony that Gave America an Opportunity to Grieve as a Nation but Ongoing Support will be Critical for National Healing

(Alexandria, Va) – The nation’s attention turned to healing on the evening of January 19, 2021 at the Memorial and Nationwide Tribute to Remember and Honor the Lives Lost to COVID-19 at the Lincoln Memorial Reflecting Pool. The National Hospice and Palliative Care Organization (NHPCO) and the Social Work Hospice and Palliative Care Network (SWHPN) applaud this powerful event that allowed the nation to publicly grieve together. By lighting candles around the Reflecting Pool, this first-ever event highlighted the need to honor the memories of Americans who have died from COVID, and help their families and friends grieve these losses.

NHPCO and SWHPN offer insight regarding the way bereavement support in the U.S. can be made more accessible to those struggling with loss and grief and issue a call for organizations to join the list of organizations in support of a National Grief Strategy.

“One of the most profound lasting effects from the coronavirus pandemic will be its impact on how we experience grief,” said NHPCO President and CEO Edo Banach. “The significance of loss in our lives is something hospice and palliative care professionals know well.”

The magnitude of the losses feels even greater now during the pandemic for several reasons. For those who have lost a family member, friend, or colleague to COVID-19, in addition to grieving the actual death, there may also be the loss of not being able to be physically present during the dying process. Many people who know someone is dying have anticipatory grief. For others, there has been the loss of financial stability, or loss of the feeling of physical safety. People are missing the normalcy of human contact. Rituals and milestones like funerals, graduations, and weddings have been postponed or eliminated altogether. We are grieving the loss of the life we knew before the virus.

For frontline health care workers, these changes are compounded by some of the most challenging work of their lives. In addition to dealing with limited access to necessary medical and personal protective equipment, and vaccine access, health care workers are managing massive volumes of sick patients, many who are seriously ill, and are learning how to use technology that connects families to those that are isolated and dying, when they would typically be trying to offer a more human connection.

Saying goodbye to someone who is dying can be challenging and has been made measurably worse by the pandemic. Travel restrictions and facility lockdowns have forced people to remain physically separated. Comfort is now provided through facemasks or technology. COVID-19 has denied family members of those in intensive care, nursing homes, and other congregate care facilities the ability to sit at the bedside, stripping away these cherished final moments. Being present in this manner and completing rituals around death are important to the grieving process. Complicated grief and unresolved issues at death can cast a long shadow over those who survive.

“With over 400,000 dead in the United States alone from COVID-19, we are all grieving together, but we are grieving in a country that doesn’t often talk about death or grief,” said SWHPN Executive Director Jessica Strong. “It is time we change that, time we talk about and build a better understanding of grief, so we can all help each other through this difficult time.”

Grief literacy encompasses the idea that if individuals know more about what grief looks and feels like, we can support each other through the most difficult aspects of grief.  By creating a culture of awareness and support around grief, Americans can help each other prevent many of the negative long-term health outcomes associated with grief that goes unaddressed.

Humans are inherently drawn to community. We are not meant to face difficult times alone; we need the support of others who understand. This is why hospices frequently offer bereavement support within their communities beyond people with family members who have received hospice care. We are well positioned to provide this kind of support as we move through this pandemic together. We can work together to create a National Grief Strategy, building compassionate communities that support each other.

Call for National Grief Strategy

Additionally, health care leaders and policy makers must engage in a national conversation toward addressing the new and compounded forms of grief that are emerging because of the COVID-19 pandemic.  We have an opportunity to address this crisis by mobilizing resources and education to assist people in navigating the grief that lies ahead, and in studying the effects of such a collective experience. Please add your name to the growing list of people and organizations that support a National Grief Strategy.

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Edo Banach, JD is President and CEO of the National Hospice and Palliative Care Organization (NHPCO) based in Alexandria, Virginia.

Jessica Strong is Executive Director of the Social Work Hospice and Palliative Care Network (SWHPN) based in Pittsburgh, Pennsylvania.

Contact:
Jon Radulovic
NHPCO Communications
Ph: 571-412-3973