Scaling Up: Strategies for Growing and Expanding Your Palliative Care Program

Description

After successfully launching your palliative care program, this webinar provides insights and strategies for scaling up. A panel of experienced professionals will share firsthand experiences, challenges, and lessons learned from starting and growing palliative care programs. Attendees will learn to identify new patient populations for expansion, manage growing pains such as staffing and resource allocation, and navigate challenges to ensure long-term program success and impact. For those who would like to continue the conversation on this content, please plan to attend the Palliative Care Office Hours on August 9 from noon – 1 p.m. ET.

Learning Outcomes:

• • • Explore effective methods for assessing and identifying new patient populations that could benefit from your expanded palliative care services.
    • Learn how to conduct market research, analyze demographic data, and collaborate with stakeholders to make informed decisions about your program’s growth trajectory.
    • Understand strategies for managing common challenges associated with growth, such as staffing needs, resource allocation, process optimization, and maintaining consistent quality of care across multiple locations or service lines.

Faculty:

The faculty and planners for this educational event have no relevant financial relationship(s) with ineligible companies to disclose.

Gavin Baumgardner DO, MHA | Contessa Health

Gavin Baumgardner, DO, brings a wealth of knowledge to his role as Contessa’s Vice President and National Medical Director of Palliative Care at Home. With extensive experience in geriatric care, inpatient care and hospital medicine and more than 20 years in the healthcare field, Dr. Baumgardner has worked with patients across the full continuum of their care. He is passionate about palliative care and supporting new models of care that effectively partner with healthcare teams to deliver palliative care in patients’ homes and improve quality of life for patients and caregivers. In addition to his years of experience practicing medicine, Dr. Baumgardner has contributed to various medical publications.

Rory Farrand, APRN-BC, MS MA MSN | NHPCO

Rory Farrand serves as the Vice President of Palliative and Advanced Care for NHPCO and is a seasoned healthcare executive who brings more than 20 years of proven health care successes in focus areas including palliative care, geriatric primary and acute care, geriatric psychiatry, assisted living management, Alzheimer’s/dementia care, clinical health care management and operations, clinical research, innovative program development, nursing, and training.

Prior to NHPCO, Ms. Farrand supported the palliative care initiatives of VITAS Healthcare, as the National Director of VITAS Palliative Care. In that role, she worked to improve and expand palliative care for VITAS patients, families, and health care providers. Her key objectives included development of VITAS’ community-based palliative care initiatives (including a bespoke digital application to support clinician billing and to determine clinical risk), education and training to raise clinicians’ expertise related to goals-of-care conversations, as well as serving as an industry advocate for legislative and regulatory action toward community-based palliative care delivery models.

Ms. Farrand’s career has included a role as Vice President of Medical Management for Centene Corporation’s PA Health and Wellness, serving Pennsylvania—a position that included national program development for projects on palliative care and social determinants of health. She previously served as Vice President of Clinical Learning & Development and Regional VP of Clinical Operations for PA/WV for Aspire Health, with multistate oversight of dispersed interdisciplinary teams providing high-quality palliative care.

By background and training, Ms. Farrand is a board-certified adult nurse practitioner with an MSN focused on geriatric and adult health. Additionally, she holds an advanced practice certificate in palliative care, a BA in Psychology, an MS in Behavioral Neuroscience, and an MA in Art Therapy. She has worked as both a Nurse Practitioner and an Art Therapist. She is active in multiple professional organizations, including HPNA (Hospice and Palliative Nurses Association) and the Gerontological Advanced Practice Nurses Association. Rory enjoys baking, yoga, reading, and spending time with her sons.

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Available Credits for this webinar:
After participating in the live webinar, participants must pay the CE/CME fee and complete an evaluation to receive their selected CE credit. To earn social work credit, participants must also complete a 10-question post-test with a 70 percent passing score. Credit hours and availability are subject to change.

• • • 1 AMA PRA Category 1 Credit(s)™
    • 1 Interprofessional Continuing Education (IPCE) credit
    • 1 Nurse Contact Hours
    • 1 Social Work credi

For full accreditation statements and credit information, please visit the Palliative Care Webinar Miniseries page.

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